Eliminate the daily commute, and you've eliminated one of the most frustrating, costly, productivity-sapping parts of any job. Employees who work from home save on gas, insurance, parking and other commuting costs. Working from home also makes it easier for employees to start the day on time, and to put in extra hours when needed. That can help you improve productivity while you boost morale.
Avaya Home Agent lets your contact center staff work from home, contact centers, or anyplace with an Internet connection. That saves wear and tear on their cars, their morale, and their planet.